Fair & reasonable?

Mooksy · Post: # 723493Post **Mooksy** » Tue 14 Apr 2009 2:36pm

I lost my memebership card at the game on Saturday. Just called the club to get another one sent out. It costs $20 to replace it. Is this over the top? I reckon it is.

claystreet · Post: # 723496Post **claystreet** » Tue 14 Apr 2009 2:43pm

Take into account someones time to take your call, check your membership get you a new membership, get the membership to you.
Most people at least charge for a one hour minimum so $20 is fair and reasonable IMHO.

Ghost Like · Post: # 723497Post **Ghost Like** » Tue 14 Apr 2009 2:46pm

From my knowledge it's a fairly standard replacement price for a lost membership card. Pretty sure it's similar to the replacement cost should I lose my MCC membership card.

fingers · Post: # 723502Post **fingers** » Tue 14 Apr 2009 2:48pm

Fair and reasonable

SaintDebi · Post: # 723536Post **SaintDebi** » Tue 14 Apr 2009 3:41pm

Sounds fair. Its not just re-issuing your new card but also voiding the old one I would imagine. And anyway the club is upfront about this charge. I know about the $20 replacement charge, so think I must have read about it in the membership brochure somewhere?

HarveysDeciple · Tue 14 Apr 2009 3:41pm

Yeah it's fair....the mistake was yours and it wouldn't be free for the club to replace it, they would incur a cost in doing it.

Post: # 723545Post **n1ck** » Tue 14 Apr 2009 3:49pm

Yep pretty reasonable AFAIC.

clarky449 · Post: # 723578Post **clarky449** » Tue 14 Apr 2009 4:18pm

Fair, if your struggling to pay the $20 im sure some of us can chip in

carnasaints55 · Tue 14 Apr 2009 5:14pm

thats definitely fair.

sainter35 · Post: # 723701Post **sainter35** » Tue 14 Apr 2009 7:03pm

That's a pretty standard replacement fee.

battye · Post: # 723915Post **battye** » Wed 15 Apr 2009 12:44am

Completely unreasonable and worthy of a letter to your local member of parliament

Eastern · Post: # 723952Post **Eastern** » Wed 15 Apr 2009 9:19am

battye wrote:Completely unreasonable and worthy of a letter to your local member of parliament

But................................ My local member is that well known OXYGEN THIEF.........Kirsty Marshall.

Back to OP

Yes, it's Fair & Reasonable !!

saintspremiers · Wed 15 Apr 2009 10:57am

yes, fair and reasonable.

IF it was stolen and part of a bigger heist (ie. house robbery), you'd include it on the Police Report and claim on insurance.

saintly · Post: # 724007Post **saintly** » Wed 15 Apr 2009 11:01am

yep fair and reasonable. My wallet got stolen last year and in it was the entertainment gold card. to replace that, it was gong to cost $30. half of the cost of the book itself.